Privacy policy
Effective date: March 30, 2024
The purpose of this privacy policy is to inform you about the collection, use, and disclosure of your personal information when you visit our website (www.thewebstrategist.com) or purchase our products. If you have any questions, please feel free to contact us.
Information collection
Website visits
When you visit our website, we do not collect any personal information. All tracking is conducted in compliance with GDPR regulations and remains anonymous.
Purchases
When you make a purchase, we collect specific information such as your name, email address, and city location. This information is referred to as "order information" and is provided to us by our payment processors, Lemonsqueezy and Stripe. Please note that payment information, including credit card numbers and PayPal account details, is not stored on our site; it is processed through third-party systems like Lemonsqueezy, PayPal, or Stripe.
Information usage
We use your email address to communicate with you regarding template updates, new products, and other valuable content. You can opt out of these communications at any time.
Information sharing
We share your order information with Lemonsqueezy for the sale of our templates and Stripe for payment processing. To understand how these services handle your personal information, please review their privacy policies at lemonsqueezy.com/privacy and stripe.com/privacy.
We use Framer Analytics to gain insights into how our customers interact with our website. This data is collected anonymously, and we do not gather any personal information through this analytics service.
We use ConvertKit for sending newsletters when you opt-in for free resources. You can review their privacy practices at convertkit.com/privacy.
Contact
If you have any questions or concerns regarding this privacy policy, please contact us at hey@thewebstrategist.com.
Welcome to The Web Strategist (thewebstrategist.com). By accessing or using our website and purchasing our products or services, you agree to be bound by these terms and conditions. If you do not agree, please do not use our website.
1. Products and services
The Web Strategist provides website templates for Framer, as well as done-for-you template customisation and bespoke websites with automated funnels.
1.1. Licensing
You are allowed to utilise the purchased template(s) to create a single final product. The purchased template can only be used on one domain. Using the purchased template on multiple Framer websites is prohibited. In such cases, a separate template licence must be purchased for each website.
Please note that illustrations and photos used in the templates are either the property of The Web Strategist or sourced from stock image websites (Unsplash and Freepik) and cannot be used on the buyer's websites.
1.2. Updates
During the commercial lifespan of the template, you are entitled to any template updates that The Web Strategist releases. These may include fixes for any theme issues, improvements, or new features. If you find any bugs, please email us with the issue at hey@thewebstrategist.com.
2. Payment terms
Payments for templates and products are processed through Lemonsqueezy (credit cards and PayPal). Services are billed through Stripe (credit cards, PayPal, Link) or Wise.
3. Refund policy
3.1. Templates
We offer a 30-day money-back guarantee for templates, no questions asked.
3.2. Services
For services, we do not offer refunds. We typically charge 50% upfront and 50% upon delivery unless agreed otherwise. In the event of mandate termination, we charge for the work done at the time of notice, with a minimum charge of the initial 50%.
4. Limitation of liability
You acknowledge and agree that under no legal theory, including but not limited to negligence, breach of warranty or condition, breach of contract or tort, will The Web Strategist or its owner be liable to you or any third party acting on your behalf for any indirect, incidental, special, consequential, punitive, or exemplary damages. This includes damages for loss of profits, goodwill, use, data, or other intangible losses, or the cost of any substitute equipment, facilities, or services, even if The Web Strategist has been advised of the possibility of such damages. Such damages may arise from or be related to these terms or your use of, or inability to use, the products, or from any other damages related to these terms.
The total aggregate liability of The Web Strategist from any and all claims under these terms is limited to the amount you paid for the product that gave rise to the claim.
The Web Strategist is not liable and provides no warranty for any errors, bugs, conflicts, or incompatibilities with products arising from:
Improper installation of the product;
Any use of the product for a purpose other than that for which it was offered by The Web Strategist;
The concurrent use of third-party products or services, as reasonably determined by The Web Strategist;
Any changes or modifications to the product made after the date of purchase;
Errors, bugs, conflicts, or incompatibilities that exclusively arise on unsupported browsers.
5. Guarantee
The Web Strategist guarantees that all templates are created and maintained in compliance with relevant industry standards set by Framer. Our templates undergo rigorous internal quality assurance reviews to ensure their suitability for commercial sale.
Browser support: All The Web Strategist templates are designed to be visually consistent and functionally compatible, to the extent reasonably possible, across all supported browsers. This includes the latest stable releases of major browsers such as Firefox, Safari, Opera, Chrome, and Edge. In cases where specific features or designs are not technically feasible due to limitations of a particular browser, we will exercise our discretion to implement a reasonable alternative.
6. Governing law
These terms and conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms and conditions shall be resolved in the courts of Singapore.
7. Contact information
For any questions or concerns regarding these terms and conditions, please contact us at hey@thewebstrategist.com.
8. Privacy policy
For more information on how we handle your personal information, please review our privacy policy at thewebstrategist.com/privacy.